Terms and Conditions

Last Updated: June 2026

Welcome to the Arrow Plumbing & Heating website. By accessing or using this website, you agree to the following Terms and Conditions. If you do not agree with these terms, please do not use this website.

1. Company Information

Arrow Plumbing & Heating is a family-owned plumbing and heating contractor serving residential and commercial customers throughout Massachusetts.

Phone: (508) 543-0076

Email: Arrowplumbing3@gmail.com

2. Website Information

The information provided on this website is for general informational purposes only. While we strive to keep all information accurate and up to date, Arrow Plumbing & Heating makes no guarantees regarding the completeness, accuracy, or reliability of any information displayed on this website.

Services, pricing, availability, and service areas may change without notice.

3. Estimates and Quotes

Any estimate, quote, or pricing information provided through this website, by phone, email, or in person is subject to inspection of the project and site conditions.

Final pricing may vary based on:

• Existing conditions

• Material costs

• Additional labor requirements

• Code compliance requirements

• Unforeseen circumstances discovered during work

Written estimates remain valid for the period stated on the estimate unless otherwise noted.

4. Service Appointments

Appointment requests submitted through the website do not guarantee service until confirmed by Arrow Plumbing & Heating.

Emergency service availability may vary depending on technician availability, weather conditions, and scheduling demands.

5. Payment Terms

Payment is due according to the terms stated on the invoice or service agreement.

Arrow Plumbing & Heating reserves the right to charge late fees, collection costs, or legal fees where permitted by law for unpaid balances.

Accepted payment methods may include:

• Cash

• Check

• Credit Card

• Debit Card

• Electronic Payment Methods

6. Warranties

Manufacturer warranties apply to products and equipment where provided by the manufacturer.

Labor warranties, if offered, will be specified in writing.

This website does not create or extend any warranty beyond those provided in written agreements or invoices.

7. Limitation of Liability

Arrow Plumbing & Heating shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of this website or reliance on information provided on the website.

Our liability for services performed shall be governed by the applicable service agreement, estimate, or invoice.

8. Intellectual Property

All website content, including text, graphics, logos, images, and other materials, is the property of Arrow Plumbing & Heating unless otherwise noted.

Content may not be copied, reproduced, or distributed without written permission.

9. Privacy

Information submitted through contact forms or service request forms may be used to respond to inquiries, schedule appointments, provide estimates, and communicate regarding services.

Arrow Plumbing & Heating does not sell customer information to third parties.

For more information, please review our Privacy Policy.

10. Service Areas

Service area information provided on this website is subject to change. Service availability may vary based on location, scheduling, and project requirements.

11. Changes to Terms

Arrow Plumbing & Heating reserves the right to update these Terms and Conditions at any time without prior notice.

Continued use of the website after changes are posted constitutes acceptance of the revised Terms and Conditions.

Contact Us

If you have questions regarding these Terms and Conditions, please contact:

Arrow Plumbing & Heating

Phone: (508) 543-0076

Email: Arrowplumbing3@gmail.com